Outsource Program

The Cyberone Systems Managed Information Technology (IT) Services program is a new platform to be able to provide all the facilities required for a business to manage their IT and communication requirements. The benefit to a small to medium business is that they no longer need to communicate with multiple service providers to meet all their IT needs.

Each membership plan will have access to use all the services provided by Cyberone Systems. Services include:
IT Support / Network Support,
IP-PBX Hosting,
Website / Email / Domain Name Hosting,
Server Hosting.

The customer can mix and match the services. This means that you can include hosting services as part of your monthly expense

Any extra services provided after the prepaid credit has run out, will be provided at the rate based on the plan

There is no lock in contacts.

All prices quoted are exGST.



Benefits of IT Support

  • Discovering and fixing problems before they can negatively affect your business. At Cyberone Systems, we provide IT support for a variety of devices including PC’s, servers, printers and internet and networking issues.

  • Businesses are also able to control and reduce their overall operating costs with the flat-fee billing model. Cost-effective access to enterprise-level support is a reality.

  • Minimise downtime.

  • Allows you to focus on running the business and not the tech.

  • Increased operational efficiency.

Benefits of IP-PBX

  • For small businesses or those on a tight budget, maintaining a traditional PBX system with dedicated IT personnel can be challenging. With an IP based PBX, you get the features and advantages of a PBX without the need for extensive IT resources. No more worries about troubleshooting or system maintenance.

  • It doesn’t require dedicated physical space, complex infrastructure, expensive software, or hardware. It’s a cost-effective solution that provides advanced communication tools without hefty upfront investments. Your bottom line stays healthier, and you gain more functionality.

  • Unlike legacy phone systems, 3CX ensures communication access even during power outages or disasters. Your business won’t go offline unexpectedly, leading to increased productivity.

  • It integrates web-based interactions with telecommunications. Remote employees can access communication tools like instant chat or web conferencing from anywhere with an internet connection. Plus, customers can call your business by clicking a button on your website—virtually transmitting the call!

Website / Email / Domain Name Hosting

  • Amalgamating these services with one provider means that you no longer have to worry about having to pay multiple bills to different providers. All the services are provided in one cost and invoice. This reduces confusion improves efficiency in managing your expenses.

  • We utilise cPanel framework to manage our php based websites and IIS to manage aspx websites. These are on servers hosted in Sydney not overseas.

Cloud based server hosting

  • Scalability and Flexibility - Cloud services allow you to scale up or down based on your needs. You can easily adjust resources as your business grows or experiences fluctuations in demand. No more worries about overprovisioning or underutilization.

  • Cost Efficiency - Cloud-based infrastructure eliminates the need for large upfront capital investments in physical hardware. You pay for what you use, which can significantly reduce costs. Additionally, maintenance expenses, power consumption, and physical space requirements decrease.

  • Enhanced Collaboration - Cloud platforms enable seamless collaboration among remote teams. Employees can access data and applications from anywhere, fostering productivity and teamwork.

  • Disaster Recovery and Business Continuity - Cloud providers offer robust disaster recovery solutions. Your data is replicated across multiple data centers, ensuring continuity even in case of hardware failures or natural disasters.

  • Innovation and Speed to Market - Cloud services provide a rapid development environment. Developers can focus on building features rather than managing infrastructure. This agility accelerates time-to-market for new products and services.

  • Data Security - Cloud providers invest heavily in security measures. Regular updates, encryption, and compliance certifications enhance data protection. Plus, data is stored offsite, reducing risks associated with physical theft or damage.